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Organisation of our villages

What is a village?

The village is a unique place, located in splendid sites, which, beside accommodation and catering, offers various attractions: entertainment, well-being, sports... To provide all these services in all seasons, each village is organised so that everyone can express their talent within a well-defined and secured framework.

A team of department managers consisting of a financial manager, a HR manager, a technical manager, a hospitality manager and a leisure manager work around the village manager. All of these 5 functions are called the G.5.

The existence of these positions depends on the size of the village and the services provided. In certain villages, if hospitality and/or leisure manager positions do not exist, service managers report directly to the village manager.

 

What is the role of the village manager?

He/she is the boss of the village; a unique character. As a real orchestrator, he/she is responsible for the life and atmosphere of the village. His/her experience, organisational skills, and communication abilities makes a charismatic leader who, at any moment, can provide an additional element to the festive spirit.

What is the role of a department manager?

Department managers are required to manage a team of G.Os and/or G.Es (the team can vary from 2 to 100 people) in a specific field and to optimise the organisation of their department. Along with the village manager, they weigh up and evaluate the skills of activity managers and of G.Os and G.Es.

What is the role of an activity manager?

Some department managers have a team of activity managers when their appointed area includes several specialised fields.
For example, the sports manager can be backed up by a golf manager, sailing manager, etc. Their role is to manage their activity autonomously and efficiently.

What is a G.O?

The G.O or Gentil Organisateur is the Club Med employee. This name is a Club Med invention. It is unique. The G.O is the ambassador of the Club Med spirit and upholds the company's 5 values: kindness, freedom, responsibility, pioneer, and multiculturalism.

What is a G.E?

The G.E. or Gentil Employé is also a Club Med employee, and is native to the country where the village is located. He or she is sedentary and has a different status from the G.O. G.Os and G.Es form the same team to work towards the same goal: satisfying the G.M. They do different but complementary professions.

What is a G.M?

The G.M or Gentil Membre is the customer of Club Med. G.Ms can be of all ages; single, in a couple or family. They come from all over the world looking for a little happiness in our magical villages where G.Os and G.Es work for them, without being their servants.